Skills

Documentation

Sketches, annotated wireframes, user flows, journey maps, personas

Prototyping

Paper, digital, responsive, interactive, animated micro-interactions

Research & Analysis

Cognitive walkthrough, competitive, heuristics, contextual, A/B, usability tests, stakeholder & customer interviews


Software & Language

Adobe Creative Suite
Sketch
Axure
InVision
Flinto
Omnigraffle
Trello
HTML
CSS
Javascript


Education

UX Design Certification

Prime Digital Academy
December 2016 – April 2017

Audio Engineering (A.A.S.)

McNally Smith College of Music
August 2006 – December 2007


Strengths

Learner
Analytical
Relator
Discipline
Responsibility


Community Involvement

UXPA, Minnesota Chapter

Professional group of user experience designers who speak for the end-user.

Twin Cities User Experience

Monthly meet-up for user experience and content professionals in the Minneapolis-St. Paul area.

Prime UX Mentor

Mentor current students going through the User Experience program and talking about current projects, give design critique and answer questions about working as a UX Designer.

Experience

UX Designer - Straight Line Theory

January 2019 - Present | Minneapolis, MN

  • Straight Line Theory helps companies make their Web sites and online applications easier to use. We help clients learn more about the people who use their sites and translate that knowledge into rewarding user experiences that produce positive business outcomes.

  • We’ve helped clients increase revenue, reduce costs, improve competitiveness and deepen relationships with their customers. We also partner with many advertising, interactive and marketing agencies to help them meet their client needs.

UX Designer - Horizontal Integration

November 2017 - January 2019 | Minneapolis, MN

  • Design high-impact, user-centered products with an emotional appeal, strong production values and intuitive navigation to maximize user engagement and cement powerful brand identities.

  • Work with strategists, user interface designers, and web developers to ensure our solutions meet the needs of the client and their users.

  • Present work on a weekly basis during our internal and external UX reviews to make sure we stay aligned on projects throughout their lifecycle.

  • Streamline UX team's workflow to help increase productivity and efficiency by creating a pattern library.

  • Facilitate requirements gathering and ideation, creating a UX vision, and strategically influencing alignment amongst clients and team members.

UX Architect Consultant - Deluxe Corporation

April 2017 - November 2017 | Minneapolis, MN

  • Work closely across multiple teams to create user-centric solutions to complex problems.

  • Create UX Design Briefs to make sure teams and stakeholders are aligned at the beginning of user-centered design projects.

  • Conduct research using a variety of investigative methods to add context and insight to the design process.

  • Create user-flows, sketches, wireframes, and interactive prototypes to define the user experience for new features and enhancements in the backlog of assigned Agile scrum teams.

  • Validate designs through usability testing and other evaluative techniques prior to development teams building them.

UX Student – Prime Digital Academy

December 2016 - April 2017 | Bloomington, MN

Solo Project - Ambassador Connection

  • Created a digital tool that enhances engagement between the public and MDID Ambassadors.

  • The tool creates a way to locate Ambassadors and allows an easy way to report incidents, view incident history and view weekly reports.

  • Defined the problem by doing interviews, observational research, competitor analysis and online polls. Sketched out initial ideas, created lo-fidelity wireframes and an interactive prototype, and animated micro-interactions. Evaluated my prototype by writing a usability test plan and script for user-tests. Finally, refined the prototype and conducted another round of user-tests based off feedback.

Group Project - Page and Flowers

  • Designed a digital tool that helps manage worker tasks, document crop life-cycles and retain information for record keeping purposes specific to certified organic farms.

  • The tool improves the client’s current paper-based process, which has numerous opportunities for missed or lost data and other inefficiencies. The application reduces reliance on paper forms, saving the client time and resources as well as facilitating accurate data entry.

  • Researched urban farms and workers to learn about their current process for tracking and reporting. Met with organic farmers to observe their record keeping process to understand the problems they encounter. Created wireframes and an interactive prototype. Evaluated and refined the prototype by conducting usability testing to ensure it is functional and meaningful for the user.

Digital/Web Production Artist – Life Time Fitness

April 2012 – January 2017 | Chanhassen, MN

  • Used Content Management Systems to manage and create digital assets for web.

  • Led development team in creating responsive emails using HTML and CSS designed to function across all platforms using current best practices.

  • Collaborated with Experience Design team on designing internal software by conducting contextual inquiries.

  • Conducted user research to identify opportunities for improving performance to Life Time Fitness' website.

  • Created Findings & Recommendation Reports based off of user testing and interviews.

  • Worked in an agile environment with web development and design teams to ensure project is accessible and adheres to web standards.